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BisWere 09-02-033 |
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We're In This Boat
Together Leadership
Succession Between the Generations Camille
F. Bishop Authentic,
2008, 203 pp., ISBN 978-1-934068-37-3 |
Camille
Bishop teaches courses on education and leadership for the University of the
Nations, Azusa Pacific University, Indiana Wesleyan University and Campbell
University. She has interacted with
educators, government officials and non-profit agencies in sixty
nations. Four
individuals from four generations go on a team-building rafting trip. Their relationships and responses to the
challenges of the rapids form the metaphor for the fictional Handover
Corporation going through leadership transition. Four
adult generations are represented in the workplace today. Each generation has its unique leadership values
and behaviors. Appreciating diversity
and learning the right skills can bring unity and strength to tackle the
white waters of leadership succession. Our
perception of leadership is linked to our generation. n The Silent
Generation, born 1925 - 1942, was born during the Great Depression, sandwiched
between the first and second world wars. n Boomers (1943-1960)
were raised in an era of progress, opportunity & optimism. n Gen Xers
(1961-1981) were raised in an era of growing technology and two career
parents. n Millennials
(1982-2002) grew up with technology and the internet. Each
generation grew up in a different world and sees life differently. (9-10) Part
One - Reality of the Rapids 1. I'll Guide the Raft - The General Goes to the Helm The
world of the Silent Generation was characterized by morality, duty,
self-denial, hard work, and integrity.
Marriage was for a lifetime and men protected women. Gratification was delayed. Security and safety were high values. Authority was respected. Leaders focused on getting things
done. Organizational loyalty was
high. Your work was your life. 2. Give Me the Oar - The Boomer Knows Best Early
Boomers grew up expecting the best in life.
They want to make something happen and believe they can make a
difference. Overachievers, they desire
stuff, promotion, titles and status. Late
boomers experienced massive social decline, higher crime rates, escalating
divorces, being home alone. They
became strong, responsible individuals emphasizing personal rights and
freedoms. They are more relaxed and
cynical and distrust authority. They
tend toward debt and immediate gratification.
3. Let's Collaborate - Group Decisions Are Better Gen
Xers, children of the Boomers, experienced social decline, high divorce
rates, and broken homes. With much
freedom as children they filled the time with media and pop culture. They were aware of child poverty, crime and
homelessness resulting in a deep loneliness and yearning for community. Their economic outlook is dismal, forever
paying off Boomer debts. They are
entrepreneurial, high tech, highly educated, but build their skills through a
sequence of jobs. They have little
patience with bureaucracy, are cautious with authority and willing to give
respect only where it is earned. They continue in personal debt and feel
entitled to all their parents have.
They tend to live for the moment and buy-now pay-later. They want boundaries between work and life,
making the latter more important. They
desire training, mentoring, variety and continued opportunities. 4. Whatever - We
Could Have a Virtual Experience Protective
parents sheltered, educated, and sacrificed for these kids. Their self-esteem has been cultivated and
they have been highly scheduled with extracurricular activities. Many are confident and optimistic while
others are stressed and overwhelmed by options. They are ultimate consumers, expecting a
lot of return for little effort, defensive toward criticism, demanding
luxury, and expecting instant gratification.
However, there is a surge of volunteerism and rapid mobilization. Many
have delayed entry to adulthood, living with parents, bouncing between jobs
and hopping between partners. While
expenses have soared, debt has become the accepted norm. They see the world as dangerous and rely on
technology and interactive media as the fast lane. No long-term commitments, they desire a
variety of experiences, freedom, and flexibility. They expect inclusive leadership and lots
of feedback. Part
Two - Formation of a Rapid 5. Turbulence - Four Streams Merging 6. Big Mama -
Authority and Respect For
the Silent Generation, leadership was shaped by the military. It can be described as strong and
authoritarian and characterized by duty, commitment, perseverance, and
morality. The Early Boomers are
similar, concerned with responsibility, duty, loyalty, control, and
obligation. The boss is the decision
maker. By contrast the Late Boomers
question authority and may be cynical or angry. They want to be included in
decisions and be free to disagree. The
Gen Xers and Millennials have a greater desire for relationships and
collaboration and exercise a cautious respect for authority. The words authority and respect have a
different meaning for the younger generation. 7. Disaster Falls - Leadership Styles For
the Silent Generation leadership is top-down, command-and-control,
characterized by clear vision and direction and decisive decisions. Young Boomers and Gen Xers are more
inclusive, team players who are relationship-oriented. They want to come alongside and be
transparent, caring, empowering, genuine, and hands off. For Gen Xers and Millennials collaboration
is foremost. Millennials want leaders
who care about them personally. To
keep younger employees, you may need to make many compromises. 8. Lost Paddle - Who
Wants to Be a Leader? Gen
Xers have mixed feelings about assuming leadership, many of them
uncomfortable and negative. They are
cautious and want to specify conditions, preferring to assume leadership
gradually. And many do not want to be
tied down. 9. Bus Stop -
Balancing Task and Relationship 10. Table Saw -
Character of a Leader "Charisma
becomes the undoing of leaders. It
makes them inflexible, convinced of their own infallibility, unable to
change." (116, quoting Peter Drucker) Character
is crucial for leadership but it means slightly different things to the
different generations. To the Silents
it means integrity, faithfulness, self-control and foresight. For the Boomers and Gen Xers, credibility
is a major requirement. Gen Xers
stressed caring concern, encouragement, love, humility, servanthood,
teachability, and integrity.
Millennials voted for dedication and personal care. 11. Handing Over the Rudder - Letting Go of Control Two
key questions are who should succeed the leader and how does the outgoing
leader relinquish control? The latter
is even more profound for an outgoing founder. Advance planning and a leadership
transition proposal are required.
Mentoring is needed, including the passing on of beliefs and
values. The strong culture left behind
by the founder is a particular challenge.
The founder can be tempted to step back in too quickly if he doesn't
like what he sees. "Knowledge
is power. Do not keep it to yourselves. Collaborative leadership requires sharing
information." (124) Part
Three. Navigating the Rapids 12. Tossed Out of the Boat - Transition Gone Awry Transitions
include human fallout. Change occurs
externally but internal transition includes powerful emotions expressed in a
variety of ways and these must be navigated. Emotions, grief, losses, and
opinions must be processed. Some
people remain depressed for a long time and come out of it tentative and fearful. If the process breaks down people fail to
commit, avoid accountability and decline in productivity. 13. Who Has the Rudder? - Transition Can Be Chaotic 14. Staying in the Raft - Good Transitions are Possible but They Must Be
Deliberate "…a
successful leadership transition requires clarity of organizational vision, a
definitive leadership succession plan, concrete ways to consider people in
the process, and a strategy to deal with the unique generations working
within the organization." (179) What
was the original vision and how has it changed? Does it fit with current global
trends? Is the organization
thriving? Where are the greatest
challenges? What is the strategy for
the future? (159) "The entire organization may need to be reexamined for
relevance." "…ask the hard
questions." (160) "…leaders
should plan, communicate, and manage the period of leadership
transition." (161) What is the strategy? What about the organizational culture? Which generations are represented? How will you pass along the skills and
knowledge for the next generation leaders?
"…consider the people who will be
affected by the change." (163)
How will you consider the human factor in your plans? How multigenerational is your
organization? How are you helping them
understand each other? Do you need to
make the workplace more cross-generational?
(165) 15. Handing Over the Oar - Others Have Done It; You Can Do It Too 16. Finishing the Course - Successful Changeover OM
Success story. When the founder steps
aside, a long transition can help. It
gives substantial time within the organization for communication and
processing. "The
biggest challenge in missions leadership today [is] incorporating the Global
South, with their styles and giftings. (183, quoting Peter Maiden) |
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